{"id":10,"date":"2025-08-06T22:27:16","date_gmt":"2025-08-06T22:27:16","guid":{"rendered":"https:\/\/cuticlelisse.com\/?page_id=10"},"modified":"2025-08-06T22:27:17","modified_gmt":"2025-08-06T22:27:17","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/cuticlelisse.com\/?page_id=10","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n
Overview<\/h2>\n\n\n\n
We want you to love your purchase from Cuticle Lisse & Glamour Locks. If for any reason you are not completely satisfied, you may return eligible items for a full refund.<\/p>\n\n\n\n
Eligibility & Timeframe<\/strong><\/p>\n\n\n\n
\n
All returns must be\u00a0postmarked within 14 days<\/strong>\u00a0of the original purchase date to qualify for a refund.<\/li>\n\n\n\n
Returned products must be in\u00a0new condition<\/strong>, showing minimal to no signs of use, and include all original packaging and accessories.<\/li>\n\n\n\n
Items that show excessive wear, damage, or alterations may not be accepted.<\/li>\n<\/ul>\n\n\n\n
Refunds<\/strong><\/p>\n\n\n\n
\n
Refunds will be issued to the\u00a0original form of payment<\/strong>\u00a0once the returned item has been received and inspected.<\/li>\n\n\n\n
Please allow\u00a05\u20137 business days<\/strong>\u00a0after we receive your return for processing. Your bank or credit card company may require additional time to post the refund.<\/li>\n<\/ul>\n\n\n\n
Non-Returnable Items<\/strong><\/p>\n\n\n\n
\n
Clearance or final sale items are\u00a0non-refundable<\/strong>.<\/li>\n\n\n\n
For hygienic reasons, certain opened or used hair products may not be eligible for return. Please contact us if you have questions about a specific item.<\/li>\n<\/ul>\n\n\n\n\n\n\n\n
Shipping for Returns<\/strong><\/h2>\n\n\n\n
\n
Customers are responsible for all return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped, defective product).<\/li>\n\n\n\n
We recommend using a trackable shipping method and keeping your receipt for proof of shipment. We are not responsible for lost or damaged return packages.<\/li>\n<\/ul>\n\n\n\n\n\n\n\n
Questions or Concerns?<\/strong><\/h2>\n\n\n\n
If you have any questions about your order or our return process, please reach out to us before sending your item back. We are here to help!<\/p>\n\n\n\n